Refund Policy | Y2INDIA

1. Service Cancellation

Users can cancel their subscription or service requests at any time. However, refunds are subject to the terms outlined below.

2. Eligibility for Refund

Refunds may be granted if a service was not provided as described or if there was a technical error on our platform that prevented the use of paid features.

3. Non-Refundable Items

Fees for successful worker connections, background checks already processed, and completed job postings are generally non-refundable.

4. Refund Process

To request a refund, please contact our support team with your transaction details. Approved refunds will be processed within 7-10 business days.

5. Dispute Resolution

Any disputes regarding payments or refunds will be handled according to our standard dispute resolution procedures.